Training User Simulators with Latent Intrinsic Feedback
cs.CL
Submitted: 2026-10-09
Updated: 2026-10-09
Code: https://github.com/huggingface/trl
License: http://creativecommons.org/licenses/by/4.0/
The gist: User simulators are gaining attention as environments to train LLM assistants that can better cope with the nuances of multi-turn conversations with real users.
Abstract
User simulators are gaining attention as environments to train LLM assistants that can better cope with the nuances of multi-turn conversations with real users. Prior work on user simulation has emphasized generating realistic user utterances, leaving unexplored their potential as a source of direct feedback on the assistant's responses. Such evaluation signals may not be explicitly communicated in language, but can instead reside in the latent reasoning of users. In this work, we introduce user simulators with intrinsic feedback, namely, models equipped with latent evaluation states: internal thoughts, reactions, and scalar ratings that evaluate the assistant from a first-person user perspective at each conversation turn. We train LLM-based simulators using interaction logs between real users and assistants and demonstrate that intrinsic feedback improves simulation realism and critiquing behaviors versus prompted simulator baselines, while also providing turn-level evaluations that existing fine-tuned simulators lack. Further, evaluations generated by our trained simulators correlate better with human judgments than those of prompted simulators of the same size. Lastly, our experiments reveal that simulators with intrinsic feedback provide effective reward signals for multi-turn RL training, matching setups that rely on external judge LLMs for rewards while cutting RL compute by more than half.
Sources
- Evaluating & Reducing Deceptive Dialogue From Language Models with Multi-turn RL
- SWE-chat: Coding Agent Interactions From Real Users in the Wild
- Beyond Cooperative Simulators: Generating Realistic User Personas for Robust Evaluation of LLM Agents
- RecSim: A Configurable Simulation Platform for Recommender Systems
- Gemma 3 Technical Report
- A User Simulator for Task-Completion Dialogues
- Measuring and Mitigating the Distributional Gap Between Real and Simulated User Behaviors
- UserRL: Training Interactive User-Centric Agent via Reinforcement Learning
- COMPASS: Benchmarking Constrained Optimization in LLM Agents
- DeepSeekMath: Pushing the Limits of Mathematical Reasoning in Open Language Models
- Quantifying the Utility of User Simulators for Building Collaborative LLM Assistants
- Training Proactive and Personalized LLM Agents
- LLMs Get Lost in Evolving User Intent
- Controllable User Simulation
- Learning User Simulators with Turing Rewards
- CollabLLM: From Passive Responders to Active Collaborators
- HumanLM: Simulating Users with State Alignment Beats Response Imitation
- One Frozen Simulator Is Not Enough: Simulator Collapse in Multi-Agent RL
- UserLM-R1: Modeling Human Reasoning in User Language Models with Multi-Reward Reinforcement Learning
- Evaluating LLM Adaptation to Sociodemographic Factors: User Profile vs. Dialogue History
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