WaLLM -- Understanding Use and Engagement with a General-Purpose LLM on WhatsApp

arXiv:2505.08894 · cs.HC, cs.AI, cs.CY · Submitted 2025-05-13 · Read on arXiv

cs.HC, cs.AI, cs.CY

Submitted: 2025-05-13

Updated: 2026-09-30

License: http://arxiv.org/licenses/nonexclusive-distrib/1.0/

Terminology

• Calibration — 1× in this paper · explained in 7 episodes
• Generative AI — 1× in this paper · explained in 2 episodes

Sources

• GPT-4 Technical Report
• LLMBridge: Reducing Costs to Access LLMs in a Prompt-Centric Internet
• Clio: Privacy-Preserving Insights into Real-World AI Use
• Working with AI: Measuring the Applicability of Generative AI to Occupations
• Understanding User Experience in Large Language Model Interactions

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